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Sample Customers

 

Sample Projects:
Requirements: A  manufacturing company needed to reduce the time it takes to provide documents to its customers and sales force.
Our solution: We created an extranet solution that provided  documents, sales locations & marketing activities to the customer and sales force.  A system to put the documents in a web format was created for future needs.  A secure area was established to give sales personal the ability to see status of their customers activity.  Reduced OH costs by $60k/yr and cycle time from two weeks to minutes for information
 
Requirements: An instrument manufacturing company needed help in being able to meet its committed monthly shipping schedule due to inaccurate inventory numbers and needed to expand its manufacturing capacity by 50%. 
Our solution: Our initial review found problems with accuracy in the Bill of Materials and opportunities in the manufacturing process flow.  We selected a Bill of Material system and implemented it within two weeks. The manufacturing area was re-organized to remove buffers and non-value activities while new processes established.  The net result was shipping accuracy increased to 95% by the second month and capacity increased by over 75% within the same floor space.
 
Requirements: An electronic  manufacturer needed to insure its business processes would  meet the potential needs for shipping its new product and was unsure of their ERP system capabilities.
Our solution:  Preformed an assessment and concluded with the established internal team that a new system was required. Using our nine step selection process, we worked with the team to find the correct solution. We saved the company $100k in out of pocket costs and 3 months of calendar time to achieve the results. 
 
Requirements: An electronic manufacturer needed to connect their different business systems and add functionality that was not available with their present systems. Communications between sales and manufacturing for orders, returns and loaners were not meeting their expectations. Finance was not capturing expenses for customer service operations and loaners.
Our solution:  Used our nine step process to select an integrated system that would provide the infrastructure to support the integration of the functions.  During the implementation process, worked with the team and built the work flow for the loaner and return material that gave visibility to the users as well as the financial organization. The net results was that Sales could commit loaner inventory, Finance had records of where material was and customer could be serviced consistently. 

 

  Prepared by Sharon Levy.  Copyright © 2002 All rights reserved Shared Memory
Last Updated June,2002.   Any comments, please mail