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Have a
question or comment?
| "Success is a journey, not a
destination" ... Ben Sweetland |
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| Overview |
Planning for the meeting:
- design an agenda
- What specific outcomes are possible
- assemble the supporting material
During the meeting:
- Leads the discussion
- keeps meeting on track
- brings group to decision when necessary
- closes meeting on time
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| Questions to ask for
setting up the meeting |
- What decisions or actions do you want to take as a
result of this meeting?
- What information do you need in order to make the
decisions and take an action?
- Do you want a formal document from this meeting and, if
so, what should it look like?
- What data collection mechanisms are needed for the
meeting?
- Who should attend the meeting?
- How should the participants prepare for the meeting?
- Are there any personality conflicts, behavior issues,
hidden agendas or political issues that may influence the
meeting success?
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| Meeting agenda |
Meeting script:
each agenda item must be expanded into a script segment with
the following: start/stop time, introduction to this item,
instructions and procedure for the work, documentation
techniques, opening and closing remarks, closing activities |
Facilitation leadership:
- Unite the group
- Target the group
- Mobilize the group to consensus
- Confront problem behaviors
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| Document: |
making
the meeting results concrete. |
| Dialogue & Discussion
Views defended, decisions made |
Team learning is largely a collective phenomenon.
Dialogue (pass through) is free flow of
meaningful thought to pass through- a group
- Suspend your assumptions (look inward, be open)
- Be nice .. keep things professional.
- Facilitator: all points are reviewed , people
maintain ownership
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| Techniques to use doing
inquiry and advocacy: |
When advocating
your view:
- Make your own reasoning explicit (i.e. say how you
arrived at your vie and the data upon which it is based)
- Encourage other to explore your view ( i.e. do you see
gaps in my reasoning), encourage others to provide
different views ( do you have different data or different
conclusions, or both?)
- Actively inquiry into other views ...
How did you arrive at your view?, Are you taking into
account data that is different from what I have
considered?
When Inquiring into other views:
- If you are making assumptions about others views, state
your assumption clearly and acknowledge that they are
assumptions
- State the data upon which your assumptions are based
- Don't bother asking questions if you're not genuinely
interested in the others response
When you arrive at an Impasse:
When other or you are hesitant to express
your views or to experiment with alternatives ideas:
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Encourage then to think out load about
what might be making it difficult (i.e. what is it about
this situation, and about me or others, that is making
open exchange difficult?)
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If their is mutual desire to do so, design
with other ways of overcoming these barriers
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