Company to company relationship management

• Provides personalized transaction process flows specific to given business trading relationships
• Provide metrics and methods to set relationship requirements at the start
• Document exchange with security, auditing and email alerts
• Chat and Treaded discussion for communications
• Action item database with escalation and alerts
• Team folder for member information
• Corporate procedures posting
• "Document Viewers" to see design documents without applications

Benefit:  personalized business transaction flows stimulate increased revenues by accommodating the distinct needs of each partner or channel

Customer self-service

• Empower customers to effectively manage their vendor relationships, as need dictates, regardless of location or time through customer self-service
• Enable customers to easily change their personal information, address and payment method, review past orders and shipments at any time without requiring assistance
• Provide real-time visibility into the current status of orders: 
  • Schedule shipments
  • Receive ship alert emails
  • Track shipments
  • Calculate estimates for shipping

Benefit:  the highest standards of service are offered by placing real-time order information and account control in the hands of the customer