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prosci ... The BPR Online Learning Center is a comprehensive directory and resource guide for business process reengineering and change management teams. The learning center offers an index of articles from around the world, an online tutorial series, benchmarking studies, yellow pages for BPR and change management resources and information on reengineering toolkits and templates for project teams.
asponline ... The Association of Support Professionals is an international organization dedicated to the advancement of the technical support profession and a community where individual members can share ideas, insights, and experiences with their colleagues. The ASP formed in 1995 under the guidance of executive director Jeffrey Tarter.
eKnowledgecenter ... eKnowledgeCenter offers the only KM certification training to pass the KMCB Certification test. KMCB and KMCB test is based on ISO/IEC 17024 Certification Standards and NCCA Standards. Certification is managed by the KM Certification Board (KMCB), a non-profit organization and member of the National Organization of Competency Assurance complying with NCCA certification standards..
CRM university ... DCI, your IT education source for seminars, conferences and trade shows, now delivers the same top quality education, internationally known experts and best practice methodologies through our specially-designed online eUniversity courses. Earn professional certification, CEU credits and network with instructors and students - online, at your convenience, without the expense or inconvenience of travel! Review course listings below...
The Peter F. Drucker Foundation for Nonprofit Management is now the Leader to Leader Institute  ... Mission: To strengthen the leadership of the social sector  
GE... direction in 6 sigma .... GE began moving towards a focus on quality in the late '80s. Work-Out®, the start of our journey, opened our culture to ideas from everyone, everywhere, decimated the bureaucracy and made boundaryless behavior a reflexive, natural part of our culture, thereby creating the learning environment that led to Six Sigma. Now, Six Sigma, in turn, is embedding quality thinking — process thinking — across every level and in every operation of our Company around the globe.
Lean Enterprise Institute... We're a non-profit training, publishing and research center founded by Jim Womack to give people simple but powerful tools that describe in plain language how to apply lean thinking. We are not a consulting company that provides solutions for individual firms. Instead we share our knowledge with the lean community through our workbooks, events and on-site training.

CRM4sme ...is an initiative of Jay Curry, CRM Guru for Small and Medium-size Enterprises. So many website visitors asked him the question "Which CRM System is right for us?" that he decided to answer the question in a structured way. The site is now managed by The Customer Marketing Institute, of which Jay Curry is chairman.  

BPMI  ... BPMI.org (the Business Process Management Initiative) is a non-profit corporation that empowers companies of all sizes, across all industries, to develop and operate business processes that span multiple applications and business partners, behind the firewall and over the Internet. The Initiative's mission is to promote and develop the use of Business Process Management (BPM) through the establishment of standards for process design, deployment, execution, maintenance, and optimization. BPMI.org develops open specifications, assists IT vendors for marketing their implementations, and supports businesses for using Business Process Management technologies
  Prepared by Sharon Levy.  Copyright © 2002 All rights reserved Shared Memory
Last Updated May., 2003.   Any comments, please mail